Responsibility

Upholding our Values

The pharmaceutical industry in Canada faces many challenges today, not the least of which is the challenge of building and maintaining the public’s trust.

We know that many Canadians have questions about the pharmaceutical industry’s practices. Some believe that pharmaceutical companies are responsible for rising health care costs; others have concerns about how we advertise, or questions about how we partner with physicians for research and education projects.

At Lilly, we understand that our ability to continue to grow depends on maintaining the trust of everyone we interact with. That’s why the Lilly promise to provide “Answers That Matter” is about more than medicine. It’s also a promise that:

  • We will strive for the highest standards in all areas of our business;
  • We will be transparent about how we operate, and;
  • We will use our resources to strengthen communities and address important health challenges.

This section of our website provides some information on how we’re turning that commitment into action.