Working With Integrity

Upholding Industry Regulations & Policies

Eli Lilly Canada adheres to the Code of Ethical Practices of Innovative Medicines Canada, as well as all laws, regulations and policies affecting our industry including those of Health Canada, the Pharmaceutical Advertising Advisory Board (PAAB), and Advertising Standards Canada (ASC).

We have also established strict internal guidelines to ensure that every interaction is conducted according to the highest ethical standards.

A male scientist sitting and working in a lab

If you would like to report a concern regarding Eli Lilly Canada's ethical conduct or practices, please contact the Chief Ethics and Compliance Officer at:

Eli Lilly Canada Inc.
Exchange Tower
130 King Street West, Suite 900
P.O. Box 73
Toronto, Ontario  M5X 1B1
Phone: 416-694-3221

Lilly also operates a global Compliance and Ethics Hotline staffed by a third party organization, where people can report ethics or compliance concerns (anonymously if they prefer) 24 hours a day, seven days a week:

Working with Health Care Professionals

Health care professionals are important partners to the pharmaceutical industry, as they share with us their scientific and medical expertise, as well as their insights into patients’ care. Collaboration among health care professionals, health care organizations, and the research-based pharmaceutical industry has helped produce innovative medicines, vaccines, and diagnostics, and has significantly reduced the impact of many diseases on the lives of Canadians.

We maintain an enhanced anti-corruption and transparency program called Integrity in Business, and created a specific department, the Eli Lilly Canada Business Integrity Office, to help ensure that our business transactions with health care providers are beyond reproach.

We also believe that transparency regarding our external collaborations strengthens trust, and is in the best interest of Canadians. Consequently, we have taken the initiative to be transparent about our financial relationships with other members of the Canadian health care system. Lilly, along with nine other member-companies of Innovative Medicines Canada, now voluntarily publishes aggregated sums of our company’s payments to Canadian health care practitioners and health care organizations.

To view our publications, please see the Our Financial Interactions page.

Commitment to Health, Safety and the Environment 

Eli Lilly Canada’s commitment to Health, Safety and the Environment (HSE) is aligned with Lilly’s values of respect for people, integrity, and excellence. All Eli Lilly Canada employees, visitors and contractors are provided with a work environment consistent with the highest standards of occupational and environmental health and safety.

Our Health, Safety and Environment Policy serves as the framework for our HSE Programs. All programs, policies, and related roles and responsibilities are based on relevant hazards, local regulations, and Eli Lilly and Company's HSE standards.

Lilly Canada is committed to diverting expired and/or unused health products from landfills and sewers, and ensuring their safe and effective collection and disposal. We are a member of the Health Products Stewardship Association.

Link to Health Products Stewardship Association web site

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